Change management

Three-quarters of all change management programmes fail.

Most managers questioned after typical programmes finish (they never do, but that's another story), said they wished they had paid more attention to communication. When pushed, many said they should have hired a professional!

Could you fight a war without first class communications? Then why try to re-engineer a multi-million dollar enterprise with a few terse announcements and some spreadsheets? Information in itself is not communication.

And communication is not an ad hoc process. It has to planned in meticulous detail, executed with imagination and precision, and continuously monitored to make sure the messages get across. If you don't communicate effectively, you won't achieve change.

Gaunt Corporate Affairs and Business Communication specialises in communications support for major change management programmes. See our award-winning case history for the multi-national ALSTOM Group.

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 Gaunt Corporate Affairs & Business Communication, London, England