Employees have a clear idea of my organisation’s strategy and direction
Yes No

Employees understand what behavior is expected of them, and how they will be appraised
Yes No

Employees understand the business of the company, its structure, and the issues facing it
Yes No

Employees understand, at least at a basic level, the finances of the company
Yes No

Employees understand that the customer is the first priority
Yes No

I meet as many employees as I can whenever I visit plants and offices around the word
Yes No

I understand employee attitudes and concerns because we regularly survey their opinions
Yes No

We regularly benchmark communications best practice with similar organisations
Yes No

We have someone who is functionally responsible for communications reporting at Board level
Yes No

We communicate regularly with all employees through regular briefings, and internal media
Yes No

Our internal media contains "bad" as well as "good news"
Yes No

We have a plan so we can communicate quickly and consistently if a crisis should occur
Yes No

The "Financial Times" Journalist who covers my industry knows me by name
Yes No

I meet at least once a year with the politicians who represent me at a local, national and European Level
Yes No

I know someone in the dti and the European Commission who deals with my industry (or someone who does)
Yes No

Our Communications policy towards staff, customers and the media is driven by transparency and integrity and I make sure my colleagues deliver against this
Yes No

All my senior colleagues share my thinking on these issues, and would respond similarly to me
Yes No